We guarantee a response within 24 hours, but most inquiries are answered within 2-4 hours during business hours (9 AM - 5 PM EST, Monday-Friday). Urgent technical issues are prioritized for immediate response.

All basic support is completely free, including setup assistance, troubleshooting, and general questions. Premium onboarding and training sessions are available for larger businesses that need hands-on help.

Yes, since our core service is free and we only charge per successful booking, there's very little risk. If you're not completely satisfied, you can delete, or export your account. We only plead with you to be transparent with us to see how we can make you be better.